Tuesday, July 20, 2010

Tip #12 Be Accessible to Customers

Be there for your customers; be their database and source of information and service through as many channels of communication as possible. They can’t tell you what they need unless they can reach you. Remember, trusted advisers are reliable. They return phone calls. They are there when they say they will be, so if you ask customers or prospects to CALL NOW in your communication, be sure someone is there to answer the phone

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